PORT OF SPAIN, June 12, 2024 – RBC Financial (Caribbean) Limited (“RBC”) announced today that
it has been awarded the Best Digital Banking Services (Caribbean) 2024 award by Capital Finance
International (CFI). This recognition is a testament to the Bank’s dedication to offering its clients
innovative and secure digital banking solutions.

“We are incredibly proud to receive and celebrate this achievement,” says Chris Duggan, Head of
Caribbean Banking. “It is a testament to the hard work and dedication of our entire team. As our
clients’ needs and expectations continue to evolve in today’s digital world, our focus remains on
leveraging new technologies. This is part of our vision to provide a simplified and exceptional client
experience in everything we do,” he added.

According to CFI, RBC Caribbean Banking has firmly established itself as a digital banking leader
within the Caribbean.“

With a strategic approach that combines technological innovation and a deep understanding of
regional nuances, RBC has tailored its services to meet the diverse needs of clients,
” noted the CFI.co panel of judges.

RBC’s digital platform was praised for offering seamless and user-friendly experience, ensuring clients
have access to the best banking services at their fingertips. The bank was also commended on its robust
security measures, highlighting industry-leading features such as two-factor authentication and the
launch of biometrics authentication. These measures provide our clients with peace of mind, knowing
their transactions and data are secure.

Furthermore, the impressive adoption of RBC’s digital banking services was noted. Approximately
180,000 users are active in digital banking monthly, with a significant percentage utilizing the Bank’s
platform for bill payments and wire transfers.

RBC Caribbean was previously awarded the Best Digital Banking Services (Caribbean) award by CFI
in 2022.

About RBC in the Caribbean
With 115 years of dedicated service to the region, RBC has a presence in 10 countries and territories,
with 38 branches and over 2,800+ employees serving more than half a million clients. As one of the
Caribbean’s leading diversified financial services companies, RBC provides personal and commercial
banking, wealth management, corporate and investment banking, insurance and trust and asset
management services to a wide range of clients, including individuals, small businesses, general
commercial entities, regional and multi-national corporations and governments. For more information,
please visit rbc.com/caribbean.