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Cayman: RBC Announces Updates to Branch Operating Hours

GEORGE TOWN, January 31, 2025 — RBC Royal Bank (Cayman) Limited (‘RBC’) announced today adjustments to its branch hours of operation. This change aligns with client and consumer changing needs and preferences, ensuring a consistent client experience while enhancing the workplace for its employees.

Effective Monday, March 3, 2025, the new hours of operation for all RBC branches in the Caymans lands will be adjusted to the following:

More and more, clients and consumers prefer the convenience of self-serve options for their everyday
financial transactions and are turning to digital banking and ATM services, while leveraging personalized,
in-branch support for more complex financial advice, like buying a home or car, investing for retirement,
or saving for their children’s education.

RBC continues to focus on enhancing its channels, technology and talent. The bank has made
significant investments in its self-serve channels and has made progress in the digital environment,
making branch visits for clients quicker, easier, and more efficient, enhancing the client experience.
RBC’s multiple distribution channels ensure clients can meet with the bank anytime, anywhere and at
their own convenience, supporting their needs and financial goals, based on their choice and flexibility.

RBC also expects these changes will improve the work environment for its employees, allowing them to
serve clients with dedicated and focused attention, contributing to employee engagement and providing
the best client experience.

About RBC in the Caribbean
With more than 115 years of dedicated service to the region, RBC has a presence in 10 countries and
territories, with 38 branches and over 2,800+ employees serving more than half a million clients. As one
of the Caribbean’s leading diversified financial services companies, RBC provides personal and
commercial banking, wealth management, corporate and investment banking, insurance and trust and
asset management services to a wide range of clients, including individuals, small businesses, general
commercial entities, regional and multi-national corporations and governments. For more information,
please visit rbc.com/caribbean.

About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to
delivering leading performance. Our success comes from the 98,000+ employees who leverage their
imaginations and insights to bring our vision, values and strategy to life so we can help our clients
thrive and communities prosper. As Canada’s biggest bank and one of the largest in the world, based
on market capitalization, we have a diversified business model with a focus on innovation and
providing exceptional experiences to our more than 18 million clients in Canada, the U.S. and 27 other
countries. Learn more at rbc.com.

We are proud to support a broad range of community initiatives through donations, community
investments and employee volunteer activities. See how at powering ideas to help shape a stronger
Caribbean.

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