The RCIPS Cybercrime team is aware of an e-mail circulating purporting to be from Royal Bank of Canada, asking their customers to click on a link. This is a malicious link and should not be clicked or interacted with. Anyone who has received this email and clicked on the link is advised to change their password for online banking.

The public are reminded that your bank will never ask for your account number, name, address or password in an email or text message. They will only ask you to provide this information to verify your identity when you call them directly.

A screenshot of the body of the phishing email is attached for awareness.