George Town, Cayman Islands, 29 September 2023 – The Needs Assessment Unit (NAU), a lifeline for many in times of need, is dedicated to ensuring the well-being and financial stability of those who require their assistance. A number of clients did not receive their September payments due to pending reassessments to confirm their eligibility for financial assistance. If there are any questions about the reassessments or what is required, the team at NAU are available to provide clarity and support.

Tamara Hurlston, Director of the Needs Assessment Unit, explains, “At NAU, we value assistance, but must also ensure compliance with eligibility requirements. Periodic reassessments ensure that our assistance is given to those who qualify and need it most. These assessments occur every three years, aligning with individual circumstances and our Eligibility Criteria.” 

However, following consultation with the Ministry, NAU would like to inform the public that NAU has extended the grace period for reassessment applications until Friday, 10 November 2023. Director Hurlston emphasises, “Your benefits are secure as long as you meet this extended deadline and remain eligible for financial assistance”.

Chief Officer of the Ministry of Social Development, Tamara Ebanks, acknowledged the need for compliance with the Eligibility Criteria but it was determined that there should be additional notice provided prior to termination of services. Chief Officer Ebanks noted “If you didn’t receive your September payment of financial assistance due to a pending reassessment, rest assured that by 6 October 2023, you will be temporarily reinstated. However, if pending requirements are not submitted to NAU within the extended grace period, the result will be termination of services for non-compliant clients by 31 December 2023 at the latest.”

NAU strives to make the application process as seamless as possible. Whether you’re applying for the first time or renewing your assistance, they encourage the public to use their user-friendly online application form, accessible at www.nau.gov.ky. This platform enables the convenient uploading of required documents, simplifying the process for you.

For comprehensive guidance, visit the NAU website’s “Forms” section, where clients can find the NAU Application and Application Eligibility Self-Assessment & Guide: https://www.nau.gov.ky/forms.

The dedicated NAU team stands by to assist every step of the way. If you have questions or need support, please don’t hesitate to reach out:

Telephone: 946-0024

Email: [email protected]

In-person: 55 Seafarers Way, George Town, Monday to Thursday, from 8:30 AM to 4:00 PM.

Stay informed by exploring the NAU website: www.nau.gov.ky.

As part NAU’s commitment to community engagement, the community are reminded of upcoming District Days” events:

West Bay: Friday, October 6th, 2023

Bodden Town: Friday, October 13th, 2023

East End and North Side: Friday, October 20th, 2023

For event details, visit the “Events” section of our website and on Facebook at www.facebook.com/NAUCayman 

The NAU remains dedicated to serving the community, ensuring everyone in need receives the support they deserve and strives to continually improve the way they deliver services to clients.