By Devin Coldewey From Techcrunch

Many major websites and services were unreachable for a period Friday afternoon due to issues at Cloudflare’s 1.1.1.1 DNS service. The outage seems to have started at about 2:15 Pacific time and lasted for about 25 minutes before connections began to be restored.

Early reports suggested Google DNS may also have been affected, but this turned out not to be the case – Google Cloud confirmed it had no outages yesterday.

Update: Cloudflare  at 2:46 says “the issue has been identified and a fix is being implemented.” CEO Matthew Prince explains that it all came down to a bad router in Atlanta:

We had an issue that impacted some portions of the@Cloudflare network. It appears that a router in Atlanta had an error that caused bad routes across our backbone. That resulted in misrouted traffic to PoPs that connect to our backbone. 1/2

— Matthew Prince  (@eastdakota) July 17, 2020

The company also issued a statement via email emphasizing that this was not an attack on the system.

“This afternoon we saw an outage across some parts of our network. It was not as a result of an attack,” the company said in a statement. “It appears a router on our global backbone announced bad routes and caused some portions of the network to not be available. We believe we have addressed the root cause and monitoring systems for stability now. We will share more shortly—we have a team writing an update as we speak.”

Discord, Feedly, Politico, Shopify and League of Legends were all affected, giving an idea of the breadth of the issue. Not only were websites down but also some status pages meant to provide warnings and track outages. In at least one case, even the status page for the status page was down.

A DNS, or Domain Name System, is an integral part of the web, connecting domains (like TechCrunch.com) to their IP addresses (such as 152.195.50.33). If the one you or a site use goes down, it doesn’t matter whether a website’s own servers are working or not — users can’t even reach them in the first place. Internet providers usually have their own, but they’re often bad, so alternatives like Google’s have existed for many years, and Cloudflare launched its service in late 2018.

Cloudflare wrote in a tweet and an update to its own status page (which thankfully remained available) that it was “investigating issues with Cloudflare Resolver and our edge network in certain locations. Customers using Cloudflare services in certain regions are impacted as requests might fail and/or errors may be displayed.”

We are aware that some regions may be experiencing issues with some Cloudflare services. We are currently investigating.

— Cloudflare Help (@CloudflareHelp) July 17, 2020

Despite much speculation as to the cause of the outage, there is no evidence that it was caused by a denial-of-service attack or any other form of malicious hackery.

(This story has been updated to reflect new information, such as the Google and Cloudflare statements.)

For more on this story go to: TECHCRUNCH

EDITOR: ieyenews.com subscribes to CLOUDFLARE and this is the email we received from them Friday (17) July:

Today, from approximately 21:12 to 21:39 UTC, a configuration error in our backbone network caused an outage for Internet properties that use Cloudflare. During this period we saw traffic drop by about 50% across our network. Because of the architecture of our backbone this outage didn’t affect the entire Cloudflare network and was localized only to certain geographies. 

This service disruption was not the result of an attack. It was caused by a network configuration error which caused traffic across our backbone to be sent to a single router on our global network. This quickly overwhelmed that router and caused Cloudflare network locations connected to the backbone to fail. Other locations not connected to the backbone continued to operate normally. 

We have posted an initial summary of this incident on the Cloudflare blog. We’ve already made a change to the backbone configuration to make sure that this cannot happen again. 

We’re deeply sorry about how this disruption may have impacted your services. Our business is based on trust and transparency and we are committed to your success. 

~The Cloudflare Team