Update as of 5:00 PM | 19 July 2024

As of 5:00 pm, the Computer Services Department has made further progress in resolving the recent issue affecting government systems. Work has been completed in 30 departments, with 19 departments currently in progress. To date, 85% of all PCs have been addressed, with roughly 250 machines being resolved per hour.

Some of the departments currently in progress include, but are not limited to, the Department of Education Services, the Cayman Islands Coast Guard, the Ministry of Education, the Department of Planning, the Department of Vehicle Licensing, the Youth Services Unit, and the Department of Sports.

Recently completed departments include the Passport Office, Workforce Opportunities & Residency Cayman, Office of the Director of Public Prosecution, Needs Assessment Unit, Department of Health Regulatory Services, Financial Reporting Authority, and E-Government Unit.

The Computer Services Department is actively resolving all workstations across the government. We appreciate your patience and understanding during this period. Further updates will be provided as more information becomes available.

As of 5:00 pm, the Computer Services Department has made further progress in resolving the recent issue affecting government systems. Work has been completed in 30 departments, with 19 departments currently in progress. To date, 85% of all PCs have been addressed, with roughly 250 machines being resolved per hour.

Some of the departments currently in progress include, but are not limited to, the Department of Education Services, the Cayman Islands Coast Guard, the Ministry of Education, the Department of Planning, the Department of Vehicle Licensing, the Youth Services Unit, and the Department of Sports.

Recently completed departments include the Passport Office, Workforce Opportunities & Residency Cayman, Office of the Director of Public Prosecution, Needs Assessment Unit, Department of Health Regulatory Services, Financial Reporting Authority, and E-Government Unit.

The Computer Services Department is actively resolving all workstations across the government. We appreciate your patience and understanding during this period. Further updates will be provided as more information becomes available.

Update as of 12:30 PM | 19 July 2024

As of 12:30 pm, the Computer Services Department (CSD) has made significant progress in resolving the global CrowdStrike antivirus issue affecting the systems. All production systems are operational and work has been completed in all Ministries, ten departments are currently in progress. To date, 60% of all PCs have been addressed, and 100% of servers have been completed.

Regarding remote sites, work at 911, the Passport Office, the House of Parliament, Customs and Border Control (CBC) have been completed, while Workforce Opportunities & Residency Cayman (WORC) and the Director of Public Prosecutions (DPP) are all currently in progress. Other remote sites will be addressed after the current sites are completed.

Further updates will be provided as more information becomes available.

_______________________________________________________________________

Due to a global issue that has affected our CrowdStrike antivirus software, many Cayman Islands Government systems have been impacted. The Computer Services Department is working with CrowdStrike on a necessary fix and is urgently striving to resolve this issue as quickly as possible.

During this time, many public-facing services will be impacted. We ask for your patience and understanding.

We will provide further updates as soon as more information becomes available.