NUS Business School’s Customer Centric Solutions for Design Thinking and Innovation programme | Accepting applications
NUS Business School’s Customer Centric Solutions for Design Thinking and Innovation programme | Accepting applications
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From EMERITUS
Customer Centric Solutions with Design Thinking & Innovation
Why Should You Enrol for This Programme?
Through analysis and imagination, design thinking and innovation empower organisations to identify and implement human-centred and action-oriented solutions to complex business problems. By gaining deeper insight into target users’ needs and expectations, more value is created. This is the core of design thinking, and it leads to improved products, services and internal processes.
In NUS Business School’s Customer Centric Solutions with Design Thinking & Innovation programme, you will gain the knowledge you need to develop human-centered solutions and generate new ideas that will help you address your customers’ pain points and meet your business goals.
As you work through application assignments in the Design Thinking Playbook, you will learn how to:
●Adopt design thinking and innovation as a strategy in your organisation
●Apply design thinking framework and strategies to develop innovative solutions for complex business problems
●Identify customer needs and opportunities for innovation
●Evaluate innovative product and service ideas
●Apply various tools and strategies to create new value propositions and business models
Is This Programme Right for Me?
If you want to expand your skills and expertise to design user-centric products and services that will drive business results, this programme is right for you. Roles of participants may include, but are not limited to:
●Solutions consulting directors, product or marketing directors, customer support service directors, client relations and innovation directors
●Business development consultants, management consultants
●Head of digital products, IT, product development, marketing
NUS Business School is collaborating with online education provider Emeritus to offer a portfolio of high-impact online programmes. Working with Emeritus gives NUS Business School the advantage of broadening its access beyond their on-campus offerings in a collaborative and engaging format that stays true to the quality of NUS Business School. Emeritus’ approach to learning is based on a cohort-based design to maximise peer-to-peer sharing and includes video lectures with world-class faculty and hands-on project-based learning.
EMERITUS Institute of Management | Committee for Private Education Registration Number 201510637C | Period: 29 March 2018 to 28 March 2022.
STARTS ON16 December 2021
DURATION2 Months,4-6 hours per week
FORMATOnline
PROGRAMME FEESUSD 1,500
