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Consumers challenge operators to deliver the one-click experience

Operators consistently lag behind best-in-class brands in terms of creating a digital experience, overall brand favorability and satisfaction One-click experience, excellent customer service and proactivity are among the top five drivers of brand satisfaction for consumers In Latin America, 55…

99L poised to become Tropical Storm Hermine

By: Bob Henson and Jeff Masters , 3:57 PM GMT on August 24, 2016 From Weather Underground Invest 99L is already bringing winds of tropical storm force to the northern Lesser Antilles Islands, and it could become a tropical storm…

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Mexico searches for victims of deadly Storm Earl

From BBC Emergency workers in Mexico are searching for survivors after landslides killed dozens in the wake of Tropical Storm Earl. The worst-affected state was Puebla in central Mexico, where at least 28 people were killed after torrential rains set…

Air conditioning has a huge environmental impact — and it’s getting bigger

By Lucas Davis, The Conversation From Business Insider With a heat wave pushing the heat index well above 100 degrees Fahrenheit (38 Celsius) through much of the U.S., most of us are happy to stay indoors and crank the air conditioning….

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HSBC avoided criminal charges over fears of ‘systemic risk’

From Offshore Bankers The U.S. Department of Justice refused to prosecute HSBC in 2012 for laundering Mexican drug money through a Cayman Islands subsidiary and other violations after U.S. officials heard from the U.K. government that doing so could lead…

Diego Huerta | Inside Oaxaca

From The Travel Photographer “It is surprising that we have more than 57 native cultures in Mexico and we don’t know at least half of them. The information is nearly nonexistent.”- Diego Huerta Diego Huerta discovered the depth of his…

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Mexico Eliminate Cayman Islands from RWC Qualifiers

From Americas Rugby News The Cayman Islands Rugby World Cup 2019 dream came to an end this afternoon, losing 34-24 away to Mexico. The result not only sees Mexico advancing but gives Las Serpientes the North Zone title. Mexico is…

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NORCECA Women’s Rio 2016 Qualifier Semifinalists decided

From This Is Volleyball Guaymas, Mexico, June 23, 2016 – Cuba will play Costa Rica while hosts Mexico take on Guatemala in the semifinals of the NORCECA Women’s Continental Cup as the road to the Rio 2016 Olympic Games continued…

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US wins Cuba’s biggest Hemingway billfish tournament in history

HAVANA, Cuba (ACN) — The United States won the 66th edition of the Ernest Hemingway International Fishing Tournament, the biggest ever in history held in Havana, Cuba, with over 500 enthusiasts. After four intense days, the US crew “Unbelievable” won…

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Dutch Caribbean Islands trying to tackle Banking issues, looking for solutions to safeguard economy

From St Martin News PHILIPSBURG: — Minister of Finance Richard Gibson Sr. told reporters on Wednesday at the Council of Ministers press briefing that he recently returned from the United States as he was part of a delegation put together…