By John Smith

There was a time when the workplace communications system was as simple as having a phone on every desk. Things have changed a lot today, with people working out of the office and using their personal devices to access company data and applications. The pandemic has made things even more complex as large segments of enterprise workforces have gone remote for a foreseeable future. If you haven’t made the switch to unified communications (UC) yet, there isn’t a choice anymore. Adopting it sooner rather than later is probably the best thing to do. The task of integrating UC into your enterprise IT infrastructure may sound overwhelming but the efforts promise to be worthwhile. Let us explain why it is the best thing you can do for your company.

Aligning with a BYOD world 

Employees are no longer tethered to office devices these days as bringing your own device becomes a norm for enterprises of all sizes. Working from anywhere and on personal devices increases their productivity and enhances job satisfaction, which brings obvious advantages for the employer as well. Businesses that want to leverage these advantages of BYOD technology need to align with the system and UC makes it possible. It provides collaboration experiences that enable employees to give their best, regardless of their location and devices. This makes unified communications a smart investment for businesses as it can drive growth for the enterprise by empowering it with flexibility, agility, and mobility at an organization-wide scale.

Optimization of the existing infrastructure 

With UC adoption, you have the option to optimize the existing infrastructure and applications of the enterprise rather than start from scratch. This makes it possible to drive innovation in enterprise communication without having to spend a fortune. For example, if you run an Apple-focused enterprise, there are simple ways to get your Mac and iPhone devices UC-ready without switching them completely. While it may be a complex task, you need not take a rip and replace approach. Rather, you can enable interoperability of the existing applications with the new technology to ensure optimized end-user experiences for the employees.

Single platform for diverse needs

When it comes to communication in the existing landscape, enterprises need to think beyond traditional means such as phone calls, emails, and chats. Right now, they require a collaboration platform that provides real-time video collaboration for both internal and external stakeholders. Further, it should integrate into an enterprise social platform and blend with business processes as well. A switch to unified communications has your business covered on all fronts. It has massive potential for boosting employee productivity and driving customer loyalty.

It is easy to understand that UC has a bright future ahead because of the immense benefits it can deliver to enterprises. It is about making them capable of collaborating and connecting in every conceivable way that employees choose to communicate. The phenomenon will only grow bigger in the coming time, so failing to embrace it can make your business fall behind in the race.

Author Bio- 

John Smith- An entrepreneur and a Passionist writer who loves helping businesses in their startups with his up to the mark content. Overall, John Smith has a total of 8 years of experience in writing, and he adores writing about technology and marketing.