From the Cayman Islands Chamber of Commerce

The Chamber recently offered its final courses for 2013:  The New Supervisor, facilitated by Lois Kellyman; and Fraud Detection & Prevention, facilitated by Gregg Anderson.    Congratulations to all who attended these sessions and indeed to those who graced the Chamber’s offices throughout 2013.

Participants in the Fraud session included Tatiana Bush and Kaneil Barrett of Cayman Islands Conference of Seven Day Adventists; Phillip Fourie of Cayman Turtle Farm; Tracey Burns of Dart Enterprises, Ltd.; Sharlene Ramtahal of Fidelity Bank (Cayman) Ltd; William Gomez and Vanessa Forrester of St. Georges Bank & Trust Company (Cayman) Ltd.   These individuals learned current  fraud trends, schemes and scams.  They were also introduced to a number of best practices for identifying and developing strategies to protect their organisations as well as important notes on how to develop a Fraud Detection & Prevention Policy and monitor its performance.

Attendees in The New Supervisor course were Wendy Clarke of Appleby (Cayman) Ltd.; Melody Williams of Seaboard Marine; Digna Ebanks-Reynolds and Malsie Pomares-Ebanks of Cayman National Corporation;  Ethel Forbes-Dral of the Department of Tourism; Morna Chisholm of Mourant Ozannes; Daisy Haye of Ogier; Regina Bent of RBC Wealth Management;  Horace Walters of Walkers; and Candice McLean of Swiss & Global Fund Administration (Cayman) Ltd.  Participants learned the foundation skills that new supervisors will need and were provided with the tools to help them succeed in their respective roles.  Topics covered leadership styles, building rapport, motivating others, delegation, coaching and developing people.

Chamber facilitators trust that each training participant celebrates their accomplishments and applies the relevant skills to their daily lives and workplaces.

The Chamber’s Professional Development and Training Centre will be gearing up for a full slate in 2014.  All are asked to stay tuned to www.caymanchamber.ky/training for updates.

The following courses will start the year.

Motivating Your Staff – 16 January 2014

Anti-Money Laundering – 17 January 2014

Management Skills 1: Understanding Your Role and the Personalities of Others – 21 January 2014

The Exceptional Receptionist – 22 January 2014

Basic Accounting Made Easier – 30 & 31 January 2014

Strategic Planning – 4 February 2014 (NEW COURSE)  – This one-day workshop is ideal for those business owners/managers facing multiple business issues, who find it tricky to identify the strategic imperatives and prioritise action plans.  Topics include:

Table all the issues that matter to the client team.

Uncover the underlying causes of the issues – separate the reason source from outcome.

Show how to prioritise the key areas to progress that will make the biggest difference.

Define an action plan that gives clarity and focus

Leadership Development – 5 February 2014

Basic Grammar & Writing Skills Part 1 – 6 February 2014

Creating a Service Mentality Internally & Externally – 11 February 2014

Management Skills 2 – Communication & Conflict Management – 27 February 2014

HR Compliance 1 – Fundamentals of Employment Contracts – 28 February 2014

Advanced Sales Skills – 11 March 2014

Superior Business Writing – 13 March 2014

Service Matters – 14 March 2014

Basic Grammar & Writing Skills Part 2 – 18 March 2014

Planning for Change – 19 March 2014 (NEW COURSE)

Time Management & Productivity – 20 March 2014

Confidence Building – 25 March 2014

HR Compliance 2: Fundamentals of Employee Policies Handbooks – 28 March 2014

PHOTOS:

Gregg Anderson with participants in Fraud Detection & Prevention course held on December 9, 2013

Lois Kellyman with participants in The New Supervisor course held December 9 & 10, 2013